Every business irrespective of size and function consists of critical assets. You can call these pillars of your business, that, if taken away would cause disorder and severe loss.

These assets can be consolidated into four categories: People, Data, Operations, and Equipment.


People are the backbone of any business, there is no business without people. It’s not just your employees but your clients, your channel partners, your relationships, your communication falls under this category.

How to Protect People:

  • Create points of contact of important functions or departments and create backup contacts in case original POCs are unavailable.
  • Create a list of all the key contacts and centralize these contacts lists with all of your emergency planning documents so they are all in one place allowing for back-up so that alternate personnel can reach critical contacts when needed.
  • Also, don’t forget that those day-to-day experts at your company need to keep the information both updated and centrally backed up.


Documents Files, Vital records Server back-up Information falls under this category. No matter where you store your data, hard copy, on the server, or in the cloud, you need to protect it.

The data and technology have become a key factor in the business, if not protected, can cause a catastrophic loss.

How to Protect Data:

  • Regular data back up and having various storing options can protect the data in case of disruptions.

Operations: Your operations are what your business does. Type of day to day operations vary across the businesses. But Computer hardware, software, payroll information, day to day services, and more fall under this category.

How to Protect Operations:

  • Gather important documents and information together, make them accessible in more than one format, then keep updated
  • Make sure these key documents are easily available to all the stakeholders.
  • Create a policy to update this information regularly


Computers, laptops, servers, networks, printers, furniture, and equipment specific to your business fall under this category. Equipment is how a business is able to provide the type of business they do.

How to Protect Equipment:

  • Classify your equipment into regular equipment, service equipment, and critical equipment. And prioritize them.
  • Keep a system in place for monitoring equipment for upgrade and repair.
  • Review your space for potential damages, secure the business space, and identify backup sites.

The components of the above assets will vary from one business to another, there would be more important assets to your business than these. But the four critical categories exist in all businesses.

Reviewing your critical assets and the most important revenue source will help you in identifying where your business is vulnerable to interruptions. Preparing and implementing a plan to protect these assets will make your business resilient to such disruptions.