Business continuity management is exhaustive, but that won’t make the initiative less important. With the ongoing pandemic and associated crisis, organizations are now striving to achieve resilience, and competent staff plays a key role here.
Driving a business continuity program requires resources with specific skills to achieve a great result. It is not always possible to opt for a standard staffing model. Every organization has different challenges and demands. Some have a shortage of funds, while others have other high priority tasks that influence staffing decisions.
Below are the five staffing strategies suggested by our experts that support driving business continuity management in your organization.
The first staffing strategy is hiring full-time employees. In this model, recruitment & employee retention is directly managed by organizations. In-house staff is responsible for business continuity management tasks as per their skills and experience. Internal managers evaluate staff performance and offer guidance to scale up the company’s business continuity management program. Big corporations or companies with mature BCM requirements that need to be maintained opts for this staffing solution.
One of the challenges of hiring full-time staff is the limited skilled resource availability in the market with domain expertise. Organizations can create training opportunities that can help staff improve their relevant skill, and organizations must have a long term career growth plan for them.
Professional Services from Consultants
Some enterprises have limitations on recruiting in-house employees for their business continuity management needs. Organizations with less time and resources can engage skilled third-party consultants to work on their business continuity management requirements. Consultants can be hired to deliver a high-quality solution agreed upon by both parties. The paid consultants will be solely responsible for the deliverables, and in-house resource management is not involved here.
When finding paid professional consultants, the focus should be given on high-quality and on-time delivery. And after the consultation and implementation, it is critical to invest in committed staff. The responsible employees should be able to run and maintain the framework without support independently.
Hiring employees on Contract Basis
The option of hiring temporary employees for driving your business activities is less popular, though some organizations prefer this option. The model is known as staff augmentation resources in the marketplace. If the company’s internal staff is busy with other assignments or lacks the specific skill for this task, organizations choose the staff they want to hire on a contract basis and manage them directly.
This staffing solution works best when you have an in-house resilience team ready but need to scale them for achieving your goals.
Opting for managed services for non-core business process is becoming a trend for the last two decades. This is considered one of the viable solutions for managing contingencies. It allows organizations to perform work aligned with their core focus. One of its major advantages is free up businesses from hiring and retaining employees for key risk management operations. Seeking outsourced services help organizations to refine and develop different business continuity processes.
Enterprises willing to cut the cost of maintaining an in-house staff for low-risk tasks opt for this model. Cost-effective outsourced resources often prove to be a good investment if they have the right experience and commitment.
As the name suggests, the hybrid model is the combination of two staffing methods. In the initial stage, the work can be managed by professional service firms through expert consultants. Later, when the project gets a kick start, the organization can hire temporary staff in tandem with consultants. It will effectively cut down the effort and cost enterprises put on the project. In the long term, the work should be taken over by your in house staff. In this case, the company may increase the staff competency or hire a full-time employee for maintaining the BCM framework.